Frequently Ask Questions


  • When will my order be shipped?
  • Once your order payment is complete, our fulfillment team will receive your order information and starts to proceed with your order in 1~2 business days.

  • How do I track my order?
  • Once your order is shipped, a tracking number will be given through your email, you could visit the Tracking page to track your delivery detail.

  • How do I use coupon code?
  • If you have a valid coupon code, you could fill the code in the discount box at the checkout page to apply the discount. 

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